Simple to answer
Friction-light feedback experiences make it easier for customers to have their say.
8b1b productsFeedback you can
fy
fynlytics
Feedback you can
act on.
Collect, understand and respond to customer sentiment without turning insight into another complex project.
From response to action
CollectMeasureUnderstandShareImproveWhy fynlytics
Listen at scale without losing the human signal.
Easy to understand
Turn response data into clear patterns your team can see and use.
Ready to share
Put timely feedback in front of the people who can make a difference.
Focused on action
Close the gap between learning what customers need and improving their experience.
Auto Email Feedback
Ask at the right time, automatically.
Add your dedicated fynlytics email address to the BCC field of an order confirmation. After the delay you choose, your customer receives a feedback request—giving them time to use the product before you ask what they think.
Explore the featuresOrder confirmation
Your chosen delay
Feedback request
Better feedback is only useful when it leads to better decisions.
How it works